ProAestheticSupply.eu
Shipping Information
Clear delivery information for professional aesthetic supplies, clinics and practitioners ordering across Europe.
Delivery Across Europe
Professional Aesthetic Supplies Delivered With Care
We aim to make ordering from ProAestheticSupply.eu straightforward by providing clear information about order processing, dispatch, delivery and customer support.
Europe-Wide Delivery
Delivery options may be available for destinations across Europe.
Order Processing
Orders are prepared for dispatch after the applicable order and payment checks are completed.
Order Updates
Where tracking is available, delivery information may be provided after dispatch.
Customer Support
Contact our team if you need help with a delivery or order.
Last Updated: August 2026
Important delivery information
Delivery times and available shipping services can vary depending on destination, product availability, courier services and other circumstances outside our control. Please check the information presented during checkout before completing your purchase.
1. Order Processing
Once an order has been successfully submitted, we may need to complete payment, product availability and order verification checks before preparing it for dispatch.
Processing times can vary depending on the products ordered, stock availability, order volume and other operational factors.
If additional information is required to process an order, our team may contact the customer using the contact information supplied during checkout.
2. Delivery Information
ProAestheticSupply.eu aims to provide delivery options for customers ordering professional aesthetic supplies within applicable European destinations.
The delivery service, estimated delivery timeframe and applicable shipping charge may depend on the destination, order size, selected service and availability.
Delivery estimates are intended as guidance and should not be interpreted as guaranteed delivery dates unless explicitly stated otherwise.
| Delivery Stage | What Happens | Customer Information |
|---|---|---|
| Order Received | Your order is received and may undergo standard processing checks. | Ensure your contact and delivery details are correct. |
| Preparation | Available products are prepared for dispatch. | Additional information may be requested where necessary. |
| Dispatch | The order is handed to the applicable delivery service. | Tracking information may be provided where available. |
| Delivery | The courier attempts delivery to the supplied address. | Be available to receive the package where required. |
3. Order Tracking
Where a tracking service is available for your chosen delivery method, tracking information may be provided after the order has been dispatched.
Tracking updates are normally controlled by the relevant courier or delivery provider. Occasionally, tracking information may take some time to appear after dispatch.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address during checkout.
Please carefully check your name, street address, apartment or unit number, postal code, city, country and telephone number before submitting your order.
Incorrect or incomplete delivery information may result in delays, failed delivery attempts or additional delivery requirements.
5. How Delivery Works
1
Place Your Order
Select your products and provide the required order and delivery information.
2
Order Preparation
Your order is checked and prepared for dispatch once processing requirements are completed.
3
Dispatch & Delivery
The order is dispatched using the applicable delivery service.
6. Delivery Delays
Although we aim to process orders efficiently, delivery times can sometimes be affected by circumstances outside our reasonable control.
These may include courier delays, severe weather, transport disruption, public holidays, customs procedures, incorrect address information or unusually high delivery volumes.
If your order appears to be delayed beyond the expected timeframe, please contact our support team so that we can help determine the appropriate next step.
7. Customs, Import & Local Requirements
Customers are responsible for understanding the import, customs, regulatory and product requirements that may apply in their destination country.
Certain aesthetic products may be subject to specific rules depending on the destination and intended use.
Before ordering, customers should ensure that they are legally permitted to purchase, receive, possess and use the products ordered in their jurisdiction.
8. Damaged or Missing Packages
If your package arrives visibly damaged, please document the condition of the package and contact us as soon as reasonably possible.
If an order appears to be missing or has not arrived within the expected delivery timeframe, contact our support team with your order details so the delivery status can be investigated.
For information about returns and refunds, please also review our Returns & Refunds page.
9. Product & Regulatory Responsibility
Customers are responsible for ensuring that products ordered from ProAestheticSupply.eu are suitable and lawful for their intended use.
Professional aesthetic products should only be used by appropriately qualified or authorised professionals where required by applicable law.
Product information should be reviewed carefully before purchase and products should be handled and used in accordance with applicable manufacturer instructions and requirements.
10. Shipping & Returns
Shipping does not change the eligibility requirements that may apply to returned products.
For full information about return eligibility, refund procedures and applicable restrictions, please visit:
11. Shipping Support
If you need assistance with an order, delivery, tracking information or another shipping question, please contact our team.
Visit our Contact Us page for available contact options.
You can also visit our FAQs for answers to common questions.
Shipping FAQs
Where do you deliver?
ProAestheticSupply.eu is designed to serve customers across applicable European destinations. Available delivery options depend on the destination and products ordered.
How long does delivery take?
Delivery times vary according to destination, selected delivery service, order processing and circumstances affecting the courier network.
Will I receive tracking information?
Tracking may be available depending on the delivery service selected. Where available, tracking information may be supplied after dispatch.
What if my package is delayed?
If your order is significantly delayed beyond the expected timeframe, contact our support team with your order details so the delivery can be investigated.
What if I entered the wrong address?
Contact us as quickly as possible. Once an order has entered dispatch or transit, changes may no longer be possible.
Where can I find your return information?
Visit our Returns & Refunds page for more information.
Helpful Customer Information
Need Help With Your Delivery?
If you have a question about an order, delivery, tracking or shipping destination, contact our team.