We aim to collect only information that is reasonably necessary to operate our website, process orders, provide customer support and improve your experience.
1. Introduction
This Privacy Policy explains how personal information may be collected and processed when you visit, browse or purchase from ProAestheticSupply.eu.
By using our website, you acknowledge that your information may be processed as described in this Privacy Policy, subject to applicable data protection and privacy laws.
2. Information We May Collect
Depending on how you interact with our website, we may collect different categories of information.
Contact Information
Such as your name, email address, telephone number and delivery or billing information when you provide it.
Order Information
Information necessary to process purchases, including products ordered, order details and delivery information.
Account Information
Information associated with an account you create, such as login credentials and account preferences.
Technical Information
Information such as browser type, device information, IP address and website usage data may be collected automatically.
3. How We Use Personal Information
Personal information may be used for purposes including:
- Processing and fulfilling customer orders.
- Communicating with customers about orders, enquiries and support requests.
- Providing and maintaining our website.
- Improving website functionality and customer experience.
- Detecting, preventing and investigating fraudulent or unauthorised activity.
- Complying with applicable legal and regulatory obligations.
4. Order & Payment Information
When you place an order, information may be required to process the transaction and arrange delivery.
Payment information may be processed through third-party payment providers. Where payment services are provided by a third party, that provider may process information according to its own privacy policy and terms.
5. Cookies & Similar Technologies
ProAestheticSupply.eu may use cookies and similar technologies to help the website function correctly, remember preferences, understand website usage and improve the overall user experience.
Cookies may be used for essential website functionality, analytics, security and other legitimate website purposes depending on the technologies enabled on the website.
Your browser may allow you to control or restrict cookies. Disabling certain cookies may affect some website functionality.
6. When Information May Be Shared
We may share information with trusted service providers where reasonably necessary to operate the website and provide requested services.
Depending on the service involved, these providers may include payment processors, hosting providers, website service providers, delivery partners, customer support services and security providers.
We may also disclose information where required by applicable law, legal proceedings, regulatory requests or to protect our rights, website security or customers.
7. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
Personal information may be retained for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud and meeting applicable legal obligations.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include rights to request access to personal information, correction of inaccurate information, deletion in certain circumstances, restriction of processing, objection to certain processing and portability where legally applicable.
Requests concerning personal information should be made through our Contact Us page.
10. Marketing Communications
Where marketing communications are offered, you should have the appropriate opportunity to control whether you receive such communications, subject to applicable law.
You may request that marketing communications stop by following the unsubscribe instructions provided in the relevant communication or by contacting us.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
Those websites operate independently and may have their own privacy policies. We recommend reviewing the privacy information of any third-party website before providing personal information.
12. Children's Privacy
Our website is not intended to knowingly collect personal information from children where doing so would be unlawful.
If you believe that a child has provided personal information through the website in circumstances where this should not have occurred, please contact us.
13. International Data Transfers
Depending on the service providers used to operate our website, personal information may be processed in countries other than the country in which you live.
Where applicable, appropriate safeguards should be used for international transfers in accordance with relevant data protection requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website functionality, legal requirements or data-processing practices.
The updated version will be published on this page with an updated revision date.
15. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact ProAestheticSupply.eu through our Contact Us page.
You can also review our FAQs for answers to common questions or visit our Terms & Conditions for information about using our website and placing orders.